Christmas Delivery

We will endeavour to dispatch all goods ordered before our annual Christmas shut down. For made/prepared to order items, please allow an extended 2-week lead time due to the works Christmas shutdown.

Delivery Times 

Most orders are sent on free next day delivery. Orders must be received before 3pm to be dispatched in time for next day delivery. Orders that are placed after 3pm on a Friday will be dispatched the next working day, Monday. Orders that are placed on a weekend will not qualify for free next day delivery. TFS do not operate on weekends, bank holidays or seasonal holidays and the courier services operate Monday to Friday. 

We will make every effort to ensure that your item is dispatched and delivered the next day. This will happen 99.9% of the time. Occasionally due to circumstances outside of our control (we use third party couriers) . The next day delivery may not occur. We cannot take responsibility where this is not been achieved but will make every effort to ensure your item reaches you as quickly as possible. Delays arising with couriers or Royal Mail are outside of our control and are completely unavoidable. 

In some cases, if there are multiple items on the order, this could override both the free next day delivery and free delivery option, depending on the weight and size of the overall order. 

Delivery Costs 

We offer free delivery on all items to mainland UK.

Some areas within the UK are subject to higher delivery costs due to ferrying costs or their location. Please see the list below and contact us for a delivery cost. 

(Postcodes - additional charge for postage.)
AB31- AB56 Scottish Highland
ALL BT postcodes Northern Ireland
ALL GY postcodes Guernsey
ALL HS postcodes Scottish Island
ALL IM postcodes Isle of Man
IV1- IV56 Scottish Highland
ALL JE postcodes Jersey
KW1- KW14 Scottish Highland
PA21-PA49 Scottish Highland
PA60- PA78 Scottish Highland
PH4 PH44 Scottish Highland
PH49-PH50 Scottish Highland
PO30-PO41 Isle of Wight
TR21 Isle of Scilly
TR25 Isle of Scilly
ALL ZE post codes Scottish Islands
KW15-17 Orkney Islands

International Delivery

We currently do not offer international delivery sorry. 

For more information please see our policies page or email us at info@thefiresidestore.co.uk.